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FREQUENTLY ASKED QUESTIONS

The instructions to activate your account will be sent to your email once you have submitted the registration form. If you did not receive this email, your email service provider’s mailing software may be blocking it. You can try checking your junk / spam folder or contact us at

After logging into your account, the status of your checkout history can be found under Order History. For orders via registered postage, a tracking number (article tracking number) will be given to you

At the moment, we only accept Credit/Debit cards and Paypal payments.

By default, the last used shipping address will be saved into your Sample Store account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.